Category Archives: MSPA Tips


Being more visible - My Special PA - Brighton

Being more visible

Time to come out and play…   It's all well and good having a cracking business model - being better, faster, having a fantastic story, creating awesome stuff and generally being a creative God or Goddess. But if you're not putting yourself and your work out there in front of people, what...

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3 Daily De-cluttering Habits That Will Transform Your Productivity

3 Daily De-cluttering Habits That Will Transform Your Productivity I don’t buy into the idea that creativity is born from chaos. When I’m surrounded by disorder in any area of my life, it makes me feel panicky. And for me, panic is the kryptonite to creativity. Being in a muddle – physically or mentally...

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email marketing brighton

The ONE killer marketing tool every small business needs

Want to know the ONE killer marketing tool every small business needs? I’ve got two words for you: ‘Mailing’ and ‘List’. One of the most common regrets I hear from entrepreneurs and small business owners, is this: “I wish I’d started building my email list sooner”. I know. It seems funny, right? In this day and age, it’s...

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How to avoid death by to-do lists: celebrate your wins

My name's Angela and I have a problem. I’m addicted to to-do lists. I can’t get enough of them: Post-it notes, Evernote checklists, fridge whiteboards, more Post-it notes, calendar reminders, smart phone apps, yet more Post-it notes... Every day my to-do lists get re-categorised, pre-prioritised, re-diarised. If I'm not careful, I'll drown in 'to-do-dos'. Is there such...

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#Ask Angela - Virtual PA Services - Brighton

How to be a better copywriter for your business

How to be a better copywriter for your business Allow me to introduce myself... I'm Angela, copywriting and comms specialist for MSPA - and new kid on the blog! If you caught Emma's latest post about asking for help, you'll have heard how I'll be taking over the MSPA blogging reins for a...

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6 top tips for working with a virtual assistant

Our Guide to Working With a Virtual Assistant

Our Guide to Working With a Virtual Assistant 1. Communication   We are always happy to suggest ways of working together, but the interaction between you and your Virtual Assistant (VA) should reflect how you work best. Verbal and written communication can both be helpful, depending on the nature of the interaction...

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Sara Levy - My Special PA

6 Top Tips on working with a Business Development Specialist

6 Top Tips on working with a Business Development Specialist Ever since I started up My Special PA in 2009, I have found that the service we get the most enquires for is business development. We also know that many SME company founders and directors feel that they are really best placed to do their...

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Find Your Button: MSPA’s bespoke advice on social media for creative business

Find Your Button: MSPA's bespoke advice on social media for creative business The Brighton ETSY team recently approached My Special PA to give a talk specifically on effective use of social media for creative business. So on the 3rd June, armed with heaps of information about the world of social media (much...

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10 Great PR and Communication Tips

Ride The Wave is a fantastic programme of events designed and led by Brighton & Hove Chamber of Commerce to provide local businesses with free practical advice.  Funded by the Council,  Ride The Wave returned in 2014 for a third time and included two workshops specifically aimed at supporting creative industries.

I went along to the second workshop on 19th March which was led by Steve Bustin and focussed on communication: vital to get right for your business to thrive, but often easy to get wrong.

The bottom line is that every business needs a communication strategy and there’s plenty of advice on hand if you know where to look.   You don’t have to figure it all out by yourself and then worry if you got it right the moment you press the Send / Tweet / Post / Publish button.

RG_bhccblog

Illustration by Emma de Polnay

Steve was an excellent and generous speaker, willing to share lots of insights that make so much sense once you hear them but which aren’t always obvious when you’re on your own and under pressure.

Here are 10 great tips (thanks Steve!) :

  1. Understand how you can best reach your potential customers (if you’re not sure, ask your existing customers what they read / listen to / watch / browse)
  2. Know what you are trying to achieve before you embark on any form of communication (what do you want to convey and which choice of platform will work best?)
  3. Explain what your business can do for someone, as they will find that easier to listen to (rather than just telling them what your business does)
  4. There’s a difference between what you say and what people hear, especially if you use industry jargon (ask your customers what you have done for them, and use that language with prospects)
  5. The opportunity for PR – getting your name in the press – is open to everyone (decide whether local, national and/or specialist press is best for your business & then research which publications, TV/radio channels and/or websites to target)
  6. Editorial coverage implicitly endorses you/your business (as it’s written by a journalist, as opposed to advertorial coverage which is self-promotion)
  7. What’s newsworthy about your business? (there’s a huge appetite for stories but you need to find the right journalist and your press release needs to contain something new)
  8. When writing a press release, remember the 5 ‘w’ rule (who is it aimed at, what is the story about, where/when is it happening, why will it be interesting to others)
  9. Know when people are talking about you (you can set up a free Google alert to email you every time a keyword such as your business name is mentioned online)
  10. Engage with your followers on social media platforms (ask questions to get conversations started, so it’s not a one-way dialogue)

Being a PA I took copious notes on the night (old habits die hard!), which unexpectedly – but very happily – led to me writing about the workshop for the Chamber of Commerce.   You can see my recap of the workshop in full on their blog.

Do you have an event coming up that you’d like us to blog about?  Please let us know – we’d love to help!

4 ‘TO DO’ tips from My Special PA

4 'TO DO' tips from My Special PA These days I am increasingly reliant on to-do lists as I support multiple clients.  I often do work for more than one client on any given day, so the lists ensure that I know what I need to do and by when. However, the...

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